Remote Customer Care Job at Medtronic

Application is invited from interested and qualified candidate to apply for Remote Customer Care Job at Medtronic in UK

Medtronic – We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

Individuals interested in the Customer Care Job at Medtronic should review the job details, requirements, and application process provided below.

Customer Marketing Specialist

As a Customer Marketing Specialist for our Pain Interventional business, you will be responsible for developing and executing the value proposition for our target customer audience, from generating insights to designing the end-to-end customer experience. The Neuromodulation Customer Marketing team may be the right place for you.

In this remote role (with more than 25% travel required), you will focus on the UK and Ireland. Your home location will serve as your primary place of work.

Responsibilities may include the following, and other duties may be assigned:

• Develop and implement the value proposition for the target customer audience, from generating insights to designing the end-to-end customer experience (customers may include patients, strategic accounts, group purchasing organizations, etc.)
• Support the global marketing team through project management, coordinating with product managers, sales teams, and market development teams, monitoring market and competitive insights, and ensuring successful execution of projects and marketing plans
• Develop deep expertise in the target customer segment and ensure this knowledge is effectively integrated within the broader marketing team
• Conduct market analyses to maintain a strong understanding of the target audience, identifying insights, unmet needs, and new business opportunities that can enhance marketing programs
• Coordinate and integrate all elements of an effective customer experience, including content, events, and campaigns
• Collaborate on product launch readiness and related activities

Qualifications and Requirements:

• Experience in product marketing
• Ability to build strong relationships with internal and external stakeholders
• Sales orientation or experience working with direct sales organizations
• Strong project management skills; organized and detail-oriented, with the ability to manage multiple priorities and projects within tight timelines
• Proficiency in using various social media tools

Pay Range: £53,600 GBP – £80,400 GBP

Benefits:

A commitment to our employees’ lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.